Data Privacy Statement

Collection, processing and utilization of personal data

We are committed to protecting your data. We will collect personal data only if you voluntarily disclose such data to us during the ordering process or when opening of a customer account. We will use the collected data exclusively for handling the contract. Once the contract has been carried out in full, your data will be blocked and deleted upon expiry of tax and commercial legislation rules, unless you have given express consent to a further use of the data beyond this.

Data Security

Your personal data are safe with us! They are SSL-encrypted and transmitted to us. Our websites are protected against damage, destruction and unauthorized access by technical measures. However, we would like to point out that data transmission via the internet may nevertheless (e.g. in the case of e-mail communication) entail security risks. Complete protection of the data against access by third parties is not possible.

Right of Information and of Revocation

Information on any data we have stored about you is available to you, free of charge, at any time without giving any reason. You may have the data collected about you by us blocked, corrected or deleted at any time. You may also at any time and without giving any reason revoke the consent you have given us to collect and use the data. For this purpose, please contact

(1) In order to carry out purchasing contracts (development, conclusion, handling, warranties and reversal) for our services, for technical administration, our own marketing purposes and for securing the communication between you and us, we collect, for the ordering process and for opening a customer account, personal data which include, in detail: Name, contact data, payment data, e-mail address, telephone number. In principle, your data may be passed on to several companies to the extent this is necessary for handling our contractual relationship, particularly in the following cases:

a) Data are always passed on for delivery purposes to the forwarding company commissioned by us. Only such data are passed on which are required for shipping the goods.

b) If payment service providers (e.g. Paypal, Visa, Mastercard etc.) are used for the payment process, your data are passed on to the payment intermediaries used. This also applies to any banks commissioned to carry out the payment.

c) In the event of payment problems, a claim may be assigned to a collection company. Furthermore, information may be sent to credit inquiry agencies. The personal data required for this purpose are passed on in accordance with the comments regarding the appraisal of creditworthiness. The data passed on may be used by the service providers solely for the purpose of passing them on.

(2) Beyond this, your personal data are not passed on to any third parties unless we are legally obligated to do so, or if you have given us prior consent to do so.

(3) Personal data that you disclose to us for handling ordering processes can be stored for up to 10 years for reasons of commercial and tax legislation.

(4) The service provider will not use any data of the client for advertising, market or opinion research purposes without consent from the client.